Privacy Policy – jori95 Online Gaming Pakistan

1. Introduction

jori95 ("we", "us", "our") operates the online gaming platform at jori95.com and the associated mobile application. We are committed to protecting the personal data of everyone who uses our platform — from the moment you first visit the site through to account closure.

This Privacy Policy explains what personal data we collect from players in Pakistan, why we collect it, how it is stored and protected, who it may be shared with, and what rights you have over your own information. It applies to all data collected through jori95.com, the jori95 app, and any direct communications between you and the jori95 team.

This policy should be read alongside the jori95 Terms and Conditions, which govern the overall relationship between you and the platform. If you have questions about anything in this policy that are not covered here, the support team is the right place to start.

2. Data We Collect

jori95 collects personal data in two broad categories: information you provide directly, and information collected automatically through your use of the platform.

Information You Provide

• Registration data: Your name, date of birth, email address and the password you set when creating your account.
• Identity verification documents: A copy of a government-issued ID (such as a CNIC) when verification is required, together with any supporting documentation requested during the process.
• Payment information: Details related to your chosen deposit and withdrawal methods — for example, your JazzCash or Easypaisa mobile number, or bank account details for Raast and bank transfers. Card details are processed directly by payment processors and are not stored on jori95 servers.
• Communications: The content of messages you send to jori95 support via live chat or email, including any attachments or screenshots you share when raising a query.
• Responsible gaming preferences: Any deposit limits, cooling-off periods or self-exclusion preferences you set through your account settings.

Information Collected Automatically

• Device and technical data: Your device type and model, operating system version, browser type, IP address and approximate location based on IP.
• Usage data: Pages visited, games played, bets placed, session duration and navigation paths within the platform.
• Transaction logs: A record of all deposits, withdrawals, bonus activations and bet settlements associated with your account.
• Cookies and session data: Described further in Section 7 of this policy.

3. How We Collect Your Data

Your personal data reaches jori95 through several routes:

• Directly from you — when you register an account, submit verification documents, make a deposit or withdrawal, contact support, or update your account preferences.
• Automatically — through cookies, server logs and analytics tools when you browse jori95.com or use the app, regardless of whether you are logged in.
• From payment processors — when a JazzCash, Easypaisa, Raast or card transaction is processed, the payment provider may share transaction confirmation data with jori95 so that your account balance can be credited or debited correctly.
• From identity verification services — where a third-party service is used to assist with document verification, that service may confirm whether the documents you submitted are valid.

4. How We Use Your Data

jori95 uses personal data for the following purposes only:

jori95 does not use your personal data for automated decision-making that produces significant legal effects without human review. Where automated processes flag unusual account activity, a member of the jori95 team reviews the case before any account restriction is applied.

5. Payments and Identity Verification

All deposits and withdrawals on jori95 are conducted in PKR. The platform supports JazzCash, Easypaisa, Raast, bank transfer and cards. When you initiate a transaction, the relevant payment processor receives the necessary details to complete it. jori95 receives a transaction confirmation and updates your account balance accordingly.

Card details entered during a card payment are handled exclusively by the payment processor under their own security standards. jori95 does not see or store your full card number. For JazzCash and Easypaisa transactions, your registered mobile number is used to route the payment and is retained in your account records as part of the transaction log.

Identity verification is a standard part of account management on jori95. You may be asked to verify your identity at registration, before a withdrawal is processed, or at any point where account activity warrants a review. Verification documents — such as a copy of your CNIC — are stored securely and used only for the purpose of confirming your identity. They are not shared with third parties except where required by applicable law or where a verification service provider is used under a data processing agreement.

6. Third-Party Data Sharing

jori95 does not sell your personal data. We do not share it with third parties for advertising or marketing purposes. In limited circumstances, your data may be shared with:

• Payment processors: JazzCash, Easypaisa, Raast and card networks receive the minimum data necessary to process your specific transaction.
• Identity verification providers: Where an external service is used to assist with document checks, that provider processes your submitted documents under a data processing agreement.
• Game software providers: Third-party game studios whose titles are available on jori95 may receive anonymised session data necessary to run the game correctly. They do not receive your name, payment details or contact information.
• Analytics tools: jori95 uses aggregated, anonymised usage data to understand platform performance. No personally identifiable information is shared for analytics purposes.
• Legal and regulatory obligations: Where jori95 is required by applicable law or a lawful authority to disclose personal data, we will comply with that obligation and, where permitted, notify the affected player.

All third-party service providers who process personal data on jori95's behalf are contractually required to handle that data securely and use it only for the stated purpose.

7. Cookies and Tracking Technologies

jori95 uses cookies — small text files placed on your device — and similar technologies to operate the platform properly and understand how it is being used. The categories of cookies we use are:

• Essential cookies: Required for core platform functions such as keeping you logged in during a session, maintaining your account settings and processing transactions. The platform cannot function correctly without these.
• Functional cookies: Remember preferences you have set — such as language or game display settings — so you do not need to re-enter them each visit.
• Analytics cookies: Help jori95 understand which parts of the platform are used most, how long sessions last and where users encounter difficulties. This data is aggregated and does not identify you personally.

jori95 does not place third-party advertising or retargeting cookies. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the platform.

8. Data Retention

jori95 retains personal data only for as long as it is necessary for the purposes described in this policy. The general retention periods are as follows:

• Active account data: Retained for the lifetime of your account and for a period thereafter as required by applicable recordkeeping obligations.
• Transaction records: Retained for a minimum period to satisfy financial recordkeeping requirements.
• Identity verification documents: Retained for the period required by applicable law following account closure.
• Support communications: Retained for up to two years following resolution of the relevant query, or longer if the matter remains open or leads to a formal dispute.
• Anonymised usage data: May be retained indefinitely for platform analytics purposes, as it cannot identify any individual.

When personal data is no longer required, it is deleted or anonymised in a secure manner. If you close your account, jori95 will delete or anonymise your data within a reasonable period, subject to any legal retention obligations that require us to keep specific records for longer.

9. Security Measures

jori95 takes the security of your personal data seriously. The platform implements a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration or destruction:

• All data transmitted between your device and jori95 servers is encrypted using TLS (Transport Layer Security).
• Account passwords are stored in hashed form — jori95 staff cannot read your password and will never ask you for it.
• Access to personal data within the jori95 organisation is restricted on a need-to-know basis. Staff who handle player data are trained on data protection obligations.
• Payment data is handled by PCI-DSS compliant payment processors. Card numbers are not stored on jori95 infrastructure.
• Server infrastructure is monitored for unusual access patterns and potential intrusion attempts.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights, jori95 will notify affected players as promptly as possible with information about what happened and what steps are being taken.

10. Your Rights

As a jori95 player, you have the following rights in relation to your personal data:

• Right of access: You can request a summary of the personal data jori95 holds about you. We will respond within a reasonable timeframe.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected. For some data — such as your registered name — supporting documentation may be required.
• Right to erasure: You can request deletion of your personal data, subject to any legal retention obligations that require jori95 to hold certain records. Erasure requests that conflict with required retention periods will be partially fulfilled where possible.
• Right to restrict processing: In certain circumstances, you can ask jori95 to limit how your data is used while a query or dispute is being resolved.
• Right to data portability: You can request a copy of data you have provided to jori95 in a structured, commonly used format.
• Right to object: You can object to data processing carried out on the basis of legitimate interests, including any direct marketing communications.

To exercise any of these rights, please contact the jori95 support team with your request and sufficient information to identify your account. We will acknowledge your request promptly and aim to resolve it within 30 days.

11. Minors

jori95 is strictly an adults-only platform. No person under the age of 18 is permitted to register an account or use any part of the platform. jori95 does not knowingly collect personal data from individuals under 18. Where we become aware that a minor has registered or provided personal data, the account will be immediately closed and all associated data deleted.

If you believe a minor has registered on jori95, please contact support so that the matter can be addressed without delay. For more on how jori95 approaches safe and responsible gaming, visit the Responsible Gaming page.

12. Changes to This Policy

jori95 may update this Privacy Policy from time to time to reflect changes in how we operate, in the services we offer, or in applicable requirements. When we make material changes, we will update the "last updated" date at the top of this page and, where the changes significantly affect how we handle your data, notify registered players by email or through the platform.

We encourage you to review this policy periodically. Continued use of jori95 after any update has been published constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way jori95 handles your personal data, please get in touch with the support team. We take all privacy-related enquiries seriously and will respond as promptly as possible.

You can reach us through the live chat feature on the website or app. For written requests — such as data access or deletion requests — you are welcome to visit the FAQ page for guidance, or raise your request directly through the support channel.